Hbajee 88 FAQ — all your questions answered in one place

At hbajee 88, winnings are credited to your gaming wallet as soon as the game ends — typically 30 seconds to 2 minutes within. In most cases, your balance updates the moment a game ends.

Withdrawals, however, work a little differently:

• Withdrawals to bKash/Nagad/Rocket are usually completed 15 minutes to 2 hours completed within.
• Via bank transfer 1–2 business days may be required.
• KYC verification may be required for your first withdrawal, which is completed within 24 hours.
• Minimum Withdrawal Amount ৳300।

If you've been waiting more than 4 hours, contact us at [email protected] with your transaction ID.

This can happen occasionally — usually due to network delays. In most cases, 5–15 minutes Waiting it out will resolve the issue.

If it hasn't arrived within 15 minutes, follow the steps below:

• Step 1: Check your transaction history in the bKash/Nagad app and note your Transaction ID (TXN ID).
• Step 2: Log in to hbajee 88 and check your "Payment History" to see if there's a pending transaction.
• Step 3: Email us at [email protected] — include your transaction ID, amount, and date.
• Step 4: The support team will, at most, Within 24 hours will resolve the issue or issue a refund within.

An hbajee 88 account may be locked for several reasons:

• Wrong Password: After 5 consecutive incorrect password attempts, your account will be 30 minutes temporarily locked.
• Security Concern: Login attempts from unrecognized devices or VPNs may trigger an automatic account lock.
• Rule Violation: If multiple accounts, bonus abuse, or suspicious activity is detected.
• Incomplete KYC: If verification is not completed within the required timeframe.

How to resolve it:

• For a 30-minute lock: wait it out or log in using the OTP method.
• For a security lock: use the verification link sent to your email.
• In all cases: contact [email protected] — provide your name, registered number, and a description of the issue. Usually 2–6 hours for a resolution.

Bet settlement for cancelled or interrupted matches on hbajee 88 depends on what exactly happened:

• Fully Cancelled: If a match is cancelled before it starts, the full stake is refunded — typically within 1 hour within.
• Abandoned (no official result): If a match is abandoned after it starts but before a set point, and no official result is issued by the sports governing body, all bets will be as void (cancelled) it counts and a full refund is issued.
• Official result after partial play: If the sports governing body declares an official result (e.g., D/L method in cricket), bets will be settled according to that result.
• Live Betting: If a live betting game is interrupted, settlement may be based on the last confirmed score.

The refund should come through automatically. If it doesn't arrive within 24 hours, contact support.

Yes! hbajee 88 offers daily sign-in bonuses and free spins. To claim them:

• Daily Sign-In Bonus: After logging in each day, click the "Daily Bonus" banner on your dashboard. Log in 7 days in a row and your bonus grows — from ৳50 on day 1 up to ৳500 on day 7.
• Free Spins: Get 10 free spins daily on selected slots. Go to the "Promotions" menu to view active offers and click "Claim".
• Weekly cashback: Every Monday, 5–15% cashback on your previous week's net losses is credited automatically.

Keep the terms in mind: Withdrawing winnings from bonuses and free spins generally requires meeting wagering requirements (bonus × 20–30x). Full terms are listed on the Promotions page.

Deposit limits on hbajee 88 vary by payment method:

• bKash: Minimum ৳100, up to ৳50,000 (per single transaction)
• Nagad: Minimum ৳100, up to ৳50,000
• Rocket: Minimum ৳200, up to ৳25,000
• Bank Transfer: Minimum ৳500

Please keep in mind:

• Welcome Bonus To qualify, your first deposit must be at least ৳500 must be.
• Your daily maximum deposit limit varies based on your VIP level.
• On normal days, deposits are instant — no extra charges.

Hbajee 88's policy is: One account per person. However, different members of the same household may open separate accounts, provided that:

• Everyone's Different mobile number and a separate email address.
• Everyone Register under your own name and provide accurate information.
• If you need to log in to a different account from the same device, notify support in advance.

What's not allowed:

• One person holding two or more accounts under their own name.
• Creating accounts under false identities to claim more bonuses.
• Operating an account under someone else's name.